Terms & Conditions

Availability

Any of Listed Services are available to you on a real-time basis and are subject to availability at the time of making Reservation. The availability shall be confirmed by Partner or cloudbeds Systems to your e-mail from your profile or entered within Reservation process without any undue delay from making the Reservation.

Within the process of Reservation, you will be prompted to fill in the data required for making your Reservation and honouring the Services. Once you submit your Reservation, you shall make any changes therein only with our consent or consent of relevant Partner, unless such changes are made prior CLOUDBEDS Systems or relevant Partner sends you relevant confirmation. Upon confirmation of your Reservation, you agree that your Payment Instrument may be pre-authorised for the full amount of Fees related to Reservation. In case you select the mode of “Advanced Payment” or similar mode under which you are required to remit the total payment in advance, you agree that we charge your Payment Instrument for the total Fee.

You may cancel your Reservation only until we or our relevant Partner send you confirmation of your Reservation. In such case all pre-authorisations to your Payment Instrument will be released and/or funds already charged will be refunded in a commercially reasonable time. In case Partner cancels your Reservation after the confirmation, we will send you an email informing you thereof and offer you alternatives for your services.

Please read carefully reservation and cancellation policies of CLOUDBEDS Systems or relevant Partner in connection with specific Services (such as accommodation in a hotel - e.g., fully flexible booking or advance payment), which shall apply in cases of such specific Services. You will be prompted to agree with such terms prior to submission of your Reservation.